Problem With Your Health Plan?
If you have a problem with your health plan or health maintenance organization (HMO), you should contact your health plan first. If you have not received a response to your complaint within 30 days (within three days if the problem is urgent), or if you are not satisfied with your health plan’s decision, contact the Help Center at the California Department of Managed Health Care, which licenses and regulates California health plans.
www.healthhelp.ca.gov
888.HMO.2219 or
TDD